Youtube recommends: 1. Update the youtube app 2. update your Android firmware 3. Change your internet browser if you aren’t using the youtube app 4. Restart the app 5. Restart the device 6. Turn your data/wifi off and on 7. Clear your youtube app’s cache/updates/data.nnGo to your device’s settings, find the app in your downloaded category, tap the icon and clear cache/updates/data. Re-install the youtube app to the latest version.